Frequently Asked Questions
Product Dimensions
Q: What are the dimensions of the entire 4 post acrylic arch when it's put together?
A: 10' by 10' tall by 10' in depth
Q: What are the dimensions of the sweetheart table?
A: 5' wide by 30" high by 20" depth
Setup and Breakdown
Q: Do you provide just the acrylic arch and acrylic sweetheart table or can you decorate the items for us as well?
A: We can provide just the acrylic arch and acrylic table AND/OR we can also provide as fresh/faux flowers, candles as additional decor- all for an additional fee. Most of our couples typically engage with their florists and/or designers to perform this task.
Q: How much time does it take to set up the acrylic arch?
A: We require at least 1 hour to set up the acrylic arch for venues that have a simple and straightforward load-in. For venues that have stairs, freight elevators or if the final destination is far from the load in site, we will need more time which will be assessed on a case by case basis at least 2 weeks before the event day. If you add on additional decor such as fresh flowers, candles, etc. that will take longer to set up which we will make you aware of at least 2 weeks before your event.
Q: How much time does it take to set up the acrylic sweetheart table?
A: We require at least 20 minutes to set up the acrylic arch for venues that have a simple and straightforward load-in. For venues that have stairs, freight elevators or if the final destination is far from the load in site, we will need more time which will be assessed on a case by case basis at least 2 weeks before the event day. If you add on additional decor such as fresh flowers, candles, etc. that will take longer to set up which we will make you aware of at least 2 weeks before your event.
Q: How much time do you need to break down the acrylic arch after the event?
A: At least 1 hour
Q: How much time do you need to break down the acrylic sweetheart table after the event?
A: 20 minutes
Q: Can we move the acrylic arch or sweetheart table after it's set up?
A: No. The acrylic pieces are very heavy and delicate. Once the item(s) is/are set up by us they cannot be moved by anyone other than our staff.
Transportation and Logistics
Q: Is delivery and set up really free?
A: Yes! Delivery and set up within 60 miles of the metro Atlanta, GA is free if you are renting the entire 4 post acrylic arch. Rental of the 2 acrylic post setup will require an $80 delivery fee.
Q: Can I rent your items if I'm not in the metro Atlanta area?
A: Send us as email including the city and state your event is in and we can send you a customized quote.
Other General Questions
Q: Can I rent the acrylic arch and/or acrylic table for more than one day?
A: Yes! We allow our items to be rented for multiple days. There are discounts available for renting our items for multiple dates. Please email us for a custom quote.
Q: How far in advance should I book?
A: Our items rent out quickly; sometimes up to a year in advance. We recommend booking your items as soon as possible to ensure we are available on your event date.
Q: What is the weight limit of the cross panels?
A: Each cross panel can hold about 15 pounds each. It is advised that, if you are adding flowers yourself to the structure, that you place them with dry floral foam or water source only through water tubes to keep the weight light. Too much weight will compromise the integrity of the structure